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BPM - Albatros Technology
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Business Process Management

De la forma más segura y eficaz le podemos implementar las soluciones necesarias para que sus colaboradores puedan continuar con sus labores desde cualquier lugar fuera de sus oficinas (casa, de viaje, etc). Le implementamos cada una de los servicios necesarios para la continuidad de su negocio.

En un mundo cambiante donde el mantener actualizada la plataforma tecnológica se vuelve una obligación, le brindamos el proceso de actualización y migración de sus servidores y aplicaciones.

Un sistema de monitoreo registra y presenta el comportamiento y desempeño de los servicios y servidores de su organización, esto le permitirá identificar de manera oportuna los eventos que pueden afectar la continuidad de la operación en su organización.

Para la administración de sus clientes y proveedores, le ofrecemos una herramienta que le permitirá dar el seguimiento de sus procesos de compra, venta y post-venta de tal forma que toda la interacción entre su empresa y terceros quede documentada para un mejor control de los procesos.

En este tiempo donde el control de las solicitudes de soporte o atención en cualquiera de las áreas de su empresa es primordial, le brindamos una solución que le permite llevar el seguimiento, el tiempo invertido, la priorización y el escalamiento de cada una de las solicitudes realizadas ya sea por su personal interno o por sus clientes.


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